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Contact Us

Our Customer Care Team is available Monday-Sunday 9am-5pm to answer any order and service-related enquiries. They also love to hear your feedback.

Manage your order using our 'Self-Service'

You can check, cancel, change the address and manage your orders 24-hours a day, 7-days a week by accessing your account here.

For information on how to Return a product please click here.

Online Support

Chat with our team via our messaging widget or send us a message on our Facebook or Instagram pages.


Email/Webform

To contact our Customer Care Team, please complete our simple webform below. Here you can view your previous order numbers and tell us which order you are referring to.

Please provide us with some details of your query

Status: Enter a recent order number to help us respond quicker!

Office

Monday-Sunday & Bank Holidays: 9am-5pm BST

Open until 1pm BST New Years Eve

Closed Christmas Day & New Years Day

Feelunique Customer Care Team
4th Floor
Berkshire House
168-173 High Holborn
London
WC1V 7AA


* Please note that we are open until 1pm on Christmas Eve & New Year Eve and that we are closed Christmas Day and New Year’s Day.